Ability to effectively communicate and answer customer inquiries. Provide exceptional customer service and resolutions in a time efficient manner. Excellent problem solving skills. Active listening and strong communication skills. Ability to adapt and work well in a call center environment. Resolve customer challenges and provide accurate and definitive information Apply

Assisting and supporting end users with technical issues and questions related to hardware compute, network and storage systems via multiple support channels including ServiceNow and Jira tickets, phone, email, chat sessions, and other communication methods available. Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, i

The successful candidate will join a team of DBAs responsible for managing our client's SQL Server, MySQL, MariaDB and Oracle database systems. You will be required to install and maintain database software, create and administer databases including and not limited to performance tuning, storage management, backup and recovery, database security, operational and applicati

Perform day to day personal protective security functions. Drive the lead vehicle, principal's vehicle, follow vehicle, and/or acting as response agent whenever required in motorcade or similar operations. Carries and operates weapons as specified in daily Post and detail orders, or upon orders from the AIC, DL, or SL. Participates in advance security preparations. Mans t

Producing Infrastructure as Code (IaC) or Configuration as Code (CaC), delivering solutions with a code first approach with sufficient comments and structure Collaborating with engineering and development teams to evaluate and identify optimal cloud solutions Diagnosing and resolving complex performance, security, and/or technical challenges Supporting all tiers of applic

Ensure that only persons with a valid need and that are properly authorized are permitted to enter the Site. Escort and monitor operational vendor(s) and visitors at all times while on Site. Maintain line of sight with vendor(s) and visitors at all times while on Site. Escalate equipment issues found by vendor(s) immediately to the onsite Amazon security manager. Maintain

This position will be part of a data center support team providing a range of services on a new multi year federal contract. Areas of responsibility will include lifecycle and incident management of data center infrastructure and various hardware and software platforms and tools. The team will deliver according to Service Level Agreements and ensure customer satisfaction.

s, Section 1.2.C.

Perform day to day management of the change management process, for example, reviewing change requests with internal teams; ensuring changes have sufficient resources assigned and are complete, reviewing planned changes with the client Manages the weekly CAB Review meetings Perform day to day management of the incident management process. Ensures teams are following up on

This position requires the ability to assist and advise with the architectural and engineering of Azure infrastructure services. The incumbent will work closely with OS, Middleware, Database, and Network teams to troubleshoot issues, develop design documents and technical roadmaps, and provide technical direction for new project development. The selected individual will c

SOC is a trusted global provider of mission solutions with a history of assuring safe and effective operations for U.S. Government and commercial customers. SOC provides a guarantee of discrete and effective service so that customers can do their best work. We employ over 5,000 professionals engaged in the delivery of mission critical safeguards and security, facility man

SOC is a trusted global provider of mission solutions with a history of assuring safe and effective operations for U.S. Government and commercial customers. SOC provides a guarantee of discrete and effective service so that customers can do their best work. We employ over 5,000 professionals engaged in the delivery of mission critical safeguards and security, facility man

SOC is a trusted global provider of mission solutions with a history of assuring safe and effective operations for U.S. Government and commercial customers. SOC provides a guarantee of discrete and effective service so that customers can do their best work. We employ over 5,000 professionals engaged in the delivery of mission critical safeguards and security, facility man

SOC is a trusted global provider of mission solutions with a history of assuring safe and effective operations for U.S. Government and commercial customers. SOC provides a guarantee of discrete and effective service so that customers can do their best work. We employ over 5,000 professionals engaged in the delivery of mission critical safeguards and security, facility man

SOC is a trusted global provider of mission solutions with a history of assuring safe and effective operations for U.S. Government and commercial customers. SOC provides a guarantee of discrete and effective service so that customers can do their best work. We employ over 5,000 professionals engaged in the delivery of mission critical safeguards and security, facility man